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Recover an I/NET Controller's DCU Password

Issue

I have an I/NET Controller that someone placed a DCU Password in. I forgot the password, how do I recover the password?

Environment

I/NET Seven Site

Cause

I/NET Controller that someone placed a DCU Password in

Resolution

  1. Send an email to Product Support with the following:
    1. A copy of the current save file for the controller in question
    2. The desired DCU password
  2. Product Support will reset the password and send back the save file.
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