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Printed badge has orientation incorrect when using the Magicard Rio 2E.

Issue

Badge layout (.dgn file) is set for landscape orientation. Print preview looks good. Attempt to print  a badge on a MagiCard Rio 2E. Badge prints with portrait orientation.

Environment

  • CyberStation
  • MagiCard Rio

Cause

Magicard Rio driver properties has a selection for "Application Determines Orientation". If this printer properties setting is selected and the printer properties orientation setting does not match the application orientation setting (Continuum Make/Edit Badge, i.e. EPIDesigner ), the printout may not be what is desired. 

Resolution

Check the Magicard Rio driver properties setting for "Application Determines Orientation". Make sure, if this printer properties setting is selected, that the printer properties orientation setting matches the application orientation setting in EPIDesigner. 

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