Issue
Points not reading in Xenta 555
Environment
- VisiSat 2.1 Build 148
- Xenta 555
Cause
If the Xbuilder points have been exported from VisiSat 2.1 Build 148. The .s (dots) that should separate the table offsets ETC are replaced by _s (Underscores). The X555 does not understand these.
For example:
The value page shows a reading of 0, but no red cross ETC.
Resolution
You need to install VisiSat 2.1 build 148 Service pack 1.
Service pack 1 is available from:
- https://ecobuilding.schneider-electric.com
- Click here to download it from here
- Or by emailing Product Support
Additional information can be found in TPA-LOND-08-0006.00 VisiSat 2.1 build 148