Schneider Electric Exchange Community

Discuss and solve problems in energy management and automation. Join conversations and share insights on products and solutions. Co-innovate and collaborate with a global network of peers.

Register Now
Learn about the Community. Join our Core Community to Get Started
Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

Points from an MPM display ? as units when brought into SmartStruxure via BACnet

Issue

Points from a SmartStruxure Lite MPM display the question mark character (?) instead of the correct engineering unit when brought into SmartStruxure via BACnet.

Environment

StruxureWare Building Operation

SmartStruxure Lite MPM with firmware version 2.5.8 or earlier

Cause

The question mark (?) placeholder for units is used when SmartStruxure reads a BACnet unit id that we do not have a translation for to SmartStruxure units. In MPM firmware version 2.5.8 and earlier, units are translated as vendor proprietary, in firmware version 2.7 and later the units are translated to standard BACnet units.

Resolution

Upgrade the MPM firmware to Version 2.7x or later.

MPM firmware can be downloaded from the https://ecobuilding.schneider-electric.com/smartstruxure-lite/software-and-firmware/firmware#tab/doc... . Please note that firmware is on a secure area of the site that is only accessible to certified SmartStruxure Lite engineers.

 


I M P O R T A N T
 

Also, any thermostat where the communication module is replaced must be re-addressed and re-discovered, additionally all related Widgets will have to be re-linked to the new object(s).

If you are not sure which module you have on your SE7000P units do the following...

a) Remove the cover.

b) look at the part number, the new extended profile modules are 051-0132

Tags (6)
No ratings