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OPRIF 11.6 Microsmart "Upload" command locks up the program

Issue

When using OPRIF 11.6, the Microsmart "Upload" command locks up the program. After selecting a Microsmart to upload, OPRIF 11.6 stops responding and must be forced closed.

Product Line

TAC IA Series

Environment

OPRIF 11.6

Cause

The file path where OPRFI 11.6 installed is too long.

Resolution

OPRIF 11.6 by default will install in the following default directory (x = drive letter):

  • x:\Documents and Settings\username\Local Settings\Temp (Windows XP)
  • x:\Users\username\AppData\Local\Temp (Windows 7)

If OPRIF is already installed, uninstall it.  Re-install it using a different folder (of your choice).  For example, many users will select the drive's parent folder (C:\ or D:\).  The DCT, DMS VDI, and DOI folders will be created in the parent folder.

Microsmart uploads will now work correctly.

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