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MP-x controller does not come back online following warm start

Issue

After a successful commission of MP-x SmartX controller, the device is online and operating properly but fails to come back online after a warm start.

The issue is seen more often when MP-x device is configured for DHCP but can also happen when configured for static IP address.

(See the attached video which demonstrates the issue)

Product Line

EcoStruxure Building Operation

Environment

Building Operation Multi-purpose Controller

Cause

Communication settings out of sync between the physical device and configuration database

Resolution

To synchronize the IP settings between the device and the configuration database follow these instructions from the online help  Discarding MP Series Controller IP Network Settings Changes

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