Issue
Gaining access to doors that are in Lockdown Mode
Product Line
Access Expert
Environment
- Access Expert
- Win 8.1 and above
- SQl 2012 R2
- SQL 2014
Cause
When doors are in this mode, access cannot be granted to anyone without special privileges
Resolution
To resolve this issue, the following steps need to be followed:
- Create a Door Group called Lockdown
- Go to Sys Settings and select this for Lockdown Option
- Create a new trigger per the screen shot and save
- Reboot the system for it to take effect and test the procedure.