When looking at the controller configuration web page of a CX9702, it shows comm status = online, but when in Continuum it shows up as offline.
Controller received a probe from the workstation but Continuum has not been able to acknowledged that the probe was successful.
- Check that the network ports are all open
- Shut down and restart Continuum on the workstation
- Edit controller object in Continuum Explorer
- Select Out of Service and Apply
- De-select Out of Service and Apply