Issue
HID Proxpro with keypad
Environment
Applies to both I/NET and Continuum door controllers.
Cause
Information pertaining to the HID ProxPro
Resolution
When ordering a keypad reader from HID, you need to make sure the Configuration Setting option is "09 - Buffer one key, add compliment, 8 bit message (Dorado)".
Example: 5355 AGK 09 - ProxPro w/ Keypad
If you are using the 5535 model reader on an Infinity ACX781 or ACX780 model controller you will need to order with Configuration Setting option 00.