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Folders have disappeared from navigation pane in folder explorer

Issue

With revision 1.0.37 and later, folders under the instance within the navigation tree are no longer there.

 

2018-10-29_9-35-57.jpg

Product Line

Access Expert

Environment

  • V3 Hosted

Cause

The 1.0.37 release of the Keep software removed the folders under the instance within Folder Explorer.

Resolution

Use the corresponding tabs at the top of the window.

2018-11-26_9-48-39.jpg

 

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