Schneider Electric Exchange Community

Discuss and solve problems in energy management and automation. Join conversations and share insights on products and solutions. Co-innovate and collaborate with a global network of peers.

Register Now
Learn about the Community. Join our Core Community to Get Started
Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

Find New Bacnet Device fails to find bacnet devices

Issue

Find New Bacnet Device fails to find bacnet devices

Environment

Continuum CyberStation

Cause

Third Party bacnet software may interfere with the CyberStation Bacnet Find process

NOTE: There are other reasons that bacnet devices may not be found not covered within this document. See:

Resolution

  1. Stop the Bacnet service in Administrative Tools\ Services
  2. One example would be Cimetrics service Bacstac Protocol
  3. Once the bacnet devices have been found the bacnet service can be restarted, although it may be best to uninstall any non-Continuum bacnet software from a CyberStation
Tags (2)
Labels (1)
No ratings