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Error while logging into Security Expert Server from webclient using windows authentication

Issue

Error while logging into Security Expert Server from WebClient using windows authentication

Error - Invalid Username / Password

WebClient - SX - error.png

Product Line

Security Expert

Environment

  • Security Expert Server
  • Security Expert WebClient
  • Microsoft Windows Authentication

Cause

Security Expert Web Client operator login only works for operators that are not configured for Windows Authentication.  None of the operator accounts configured for Windows Authentication work on Security Expert Web Client.

Resolution

Security Expert version 4.2.259.19 and below versions do not support "Windows Authentication".

Refer to this article "How to integrate Active Directory with Security Expert"

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