Issue
Device Monitor has no devices appearing in its window.
Environment
Sigma 4.05 all releases
Cause
No devices are appearing in the Device Monitor window.
Resolution
Since Sigma 4.00 Device Monitor is now fully integrated into Sigma. If the utility Sigma Ping has been used it should now be un-installed.
In Sigma go to System Setup > Network and Devices > highlight "your site"
1. Use right hand tab "Device Monitor" and using the drop down menu select Sigma server where the monitoring is to take place.
2. Select using the check boxes any devices to be omitted.