Issue
CyberStation key cannot be found when a laptop is removed from its docking station, but when it is connected to the docking station, it finds the key without problem.
Environment
- Cyberstation key
- Laptops with docking stations
Cause
Sentinel driver must be installed while the laptop is disconnected from the docking station.
Resolution
- Remove the laptop from its docking station
- Uninstall the Sentinel driver from Add/Remove programs in Windows control panel
- Reinstall the driver while the laptop is disconnected from the docking station