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Calendar does not work in I/NET Seven Reports

Issue

Opening and running a Seven Report that uses the Calendar to define the date range feature for data after entering the values and nothing happens. It does not pull up any data.

Product Line

TAC INET

Environment

I/NET Seven revision 2.31 and higher.

Cause

Crystal Reports have not been set up on the host PC.

Resolution

To resolve this issue, the following steps need to be implemented:

  1. Close I/NET and I/O Server
  2. Open up Windows Explorer and select the original CD
  3. Open up the Support Folder and expand it
  4. Select the CR-XI folder and run the SetupCrystalReportsXI.exe
  5. Once completed, go back into the folder again and run the Post CRSetup.exe
  6. Once this is completed, restart I/Net and I/O Server again
  7. Open up Seven Reports again and run the associated report
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