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Anti-Passback Protection option is not available

Issue

The Anti-Passback Protection is not editable on Entry or Exit options page of door editor.

Product Line

Andover Continuum

Environment

  • Access control
  • Anti-passback

Cause

In order to configure anti passback protection on either side of a door the door must have both an entry area and an exit area selected.

Resolution

Once an exit area is selected, the Anti-Passback protection option becomes selectable.

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