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A USB connected printer cannot be used as a Live Alarm Printer configured for continuous printing.

Issue

Can a USB connected printer be used a as a Live Alarm Printer configured for continuous printing?

Environment

Live Alarm

Cause

To provide the continuous printing function Sigma maintains a connection between the print queue and the printer, therefore keeping the port open and available at all times. Due to the way they operate, it is not possible for USB ports to remain open.

Resolution

It is not possible to use a USB printer for continuous printing. 

The USB "Page Printing" option operates correctly.

Please also refer to TPA-LOND-08-0012.00

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