Error logging in to SBO

[quy_buiba_iteco]

Hello,

Help me!

I loggin in SBO have a Error as Image

Please help me fix this error.
Thank you!

[quy_buiba_iteco]

Error message: "Your account has insufficient permission to use the system. Contact your administrator"

[DavidChild]

Please post Building Operation related questions in the EcoStruxure Building Operation forum.

https://community.exchange.se.com/t5/EcoStruxure-Building-Operation/bd-p/ecostruxure-building-forum

[HOANGTHINH]

Hi

  I have been this error/

This is solution :

  1 . https://www.schneider-electric.co.in/en/faqs/FA357396/  Video help you have a session id 

2. You send to a email to support Schneider :advancedtechsupport.in@schneider-electric.com

Wait for 5 minutes and do this email.

Thanks