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Control Expert 15.0 - Fatal Error

cvramesh
Cadet
0 Likes
2
1554

Control Expert 15.0 - Fatal Error

Hi Team,

 

I am unable to launch Eco struxure control expert software and it shows fatal error.  Can any one face this issue before and advise to resolve the same ?Control Expert Error - 1.png

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2 Replies 2
Richard
Lieutenant Lieutenant
Lieutenant

Re: Control Expert 15.0 - Fatal Error

This happens when other software is installed that interferes with these common files. Do you have EcoStruxure Process Expert or EcoStruxure Automation Expert installed on the same machine and installed AFTER EcoStruxure Control Expert.

 

Try uninstalling and reinstalling EcoStruxure Control Expert as this should 'fix' these common dll files allowing the integrity check to pass them. You will also need to delete the ..\SSTA folder as otherwise the Control Expert installer will not update these files.

 

This solved the problem for me and so far I have not encountered any further problems.

 

Richard Irons

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S_Stolyarov
Lieutenant JG
Lieutenant JG
0 Likes
0
1515

Re: Control Expert 15.0 - Fatal Error

I had the same problem and this way is working!

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