Originally published on SE Blog by Sophie Borgne | December 19, 2019
Digitization is about much more than just technology. It’s also about collaboration and people. If you already understand this, you’re off to a good start.
As our Industrial Automation EVP Peter Herweck recently acknowledged, seeing a digitization project through to the end isn’t always so simple. One of the reasons for this is because it’s not just a matter of implementing technology. It involves organizational and structural changes, and if you don’t plan for them, it could fail.
That’s why at Schneider Electric we’re focused on how we can help companies with these challenges as well providing technology solutions. This is part of our vision for the Schneider Electric Exchange, which has already shown success since it was launched in April 2019. We expect it will build into an even greater hub for innovation in years to come.
How Exchange is helping meet the challenges of digitization
A project needs to have the right people on board from the beginning in order to succeed. This alone can be a roadblock for companies, with questions like, where do I start? Where do I find the right people to help navigate these unknown waters? What’s missing ismarket exposure, a way for customers to find the right expertise to help them with their digital journey. Schneider Electric’s 'Exchange’ fills this gap.
Exchange is an online digital platform where customers and partners can access the help they need for their projects. People use it to collaborate, do business, find solutions, or simply ask a question. It can take you all the way from the early stages; from getting a plan, to execution, to operational aspects such as – data flow, data analysts, and more.
Importantly, Exchange is not just about technology. The whole idea is that businesses can find experts in other areas such as HR or change management, or if you’re literally at the very beginning of your journey, a business consultant to help you answer some of the organizational questions I mentioned earlier.