This was originally posted on APC forums on 4/8/2009
Big razzie to APC for their location and size of Serial Number and Model number.
In the back and way low and way way too small a font.
We had 5 UPS installed in a remote office 2 hours drive away by a contractor, project coordinated by our main office in the Midwest. I asked project coord what went into server rack. "SU3000".
Saw UPS once and the backs were almost up against a wall and the label ureachable.
Sure they were "3000" series. Lo and behold comes time to order batteries.
OK NIC reports SU3000RM OK it sure is in a rack.
Order RBC11. WRONG .................. Turns out the UPS is a SUA3000RMT2U
Uses a RBC43.
Now our guy up there has to set up a RMA
Re Run through billing
Another Trip up to the office.
Ship the RMA stuff.
Go through our pain in the A-- Remedy spending system again.
Just put the FULL MODEL NUMBER ON THE FRONT
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