[Imported] Tech support email contact point?


[Imported] Tech support email contact point?

>>Message imported from previous forum - Category:ClearSCADA Software<<
User: florian, originally posted: 2018-10-25 20:09:48 Id:298
This is a re-posting from the obsoleted (October 2018) "Schneider Electric Telemetry & SCADA" forum.


**_I sent an email to scada.support[at]schneider-electric.com a few days ago (because it's listed in the About dialogue in ViewX 77.6580) but haven't received any response - not even an automated acknowledgement._**

**_It might be stale info since this is now an oldish release of ClearSCADA._**

**_What's the right email contact point for support these days? Is scada.support[at]schneider-electric.com still valid?_**


scada.support[at]schneider-electric.com is depreceated but should still get to the right place, can you PM me the subject of the email, your email address, and the approx time you sent it?

The current official address for ClearSCADA support in Australia is software.supportpz[at]schneider-electric.com (for the rest of the world use SupportTRSS[at]schneider-electric.com as previous).


**_Hi Jesse,_**

**_I've sent you a PM, as requested._**