New in the Community? Get started here

Schneider Electric Exchange Community

Discuss and solve problems in energy management and automation. Join conversations and share insights on products and solutions. Co-innovate and collaborate with a global network of peers.

Register Now
Geo SCADA Expert Forum
Make the most of your remote operations with end-to-end solutions with Process Automation’s SCADA and Telemetry Solutions. With the challenges that remote sites present, reliable communications for remote operation, monitoring & management are vital in enhancing productivity and ensuring profitability.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Sisko

[Imported] Generate Report Failed

>>Message imported from previous forum - Category:General Items<<
User: mchartrand, originally posted: 2018-10-23 14:00:34 Id:168
This is a re-posting from the obsoleted (October 2018) "Schneider Electric Telemetry & SCADA" forum.
-------------------------------

**_Andrew:
Hey all, got a strange one here. I created a crystal report and that is exporting to a file server. It exports automatically via ST. That part is working. The issue I am having is when i try to generate the report the view it in viewX it tells me access is denied. Any thoughts?_**

______________________

bevanweiss:
Are there any permissions that your user doesn't have?
Is Historic enabled for the Report? If not, then I don't believe it stores anything to actually look at.

__________

**_Andrew:
In the system configuration/permission restrictions, Retrieve Data is not checked. I do have historic enabled also._**

______________

bevanweiss:
Are there other permissions that you're missing?

Try enabling the Retrieve Data... it's a bit driver specific as to what it allows (or doesn't allow). I can't remember if it hasn't any influence on Crystal Reports stuff.
The ClearSCADA online help says
The Retrieve Data permission defines whether the user or User Group can access the actions that allow the ClearSCADA server to request data from an outstation, PLC etc. For example, if this permission is enabled on a PSTN outstation for the selected user, the user can access the One Shot action.
which sounds like I'm completely off-base on this.. but worth a try anyway.

It is definitely a ClearSCADA error box with the Access Denied right? (not like Windows possibly trying to do something, like saving/opening a file locally)