Sign In Help
Schneider Electric
HelpSign In
Schneider Electric Exchange
  • Home
  • Collaborate
  • Develop
  • Shop
Home Collaborate Develop Shop Log in or Register Help

Invite a Co-worker

Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel

Invitation Sent

Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
  • Home
  • Collaborate
  • Exchange Community
  • :
  • SCADA & Telemetry Solutions
  • :
  • Geo SCADA Expert Forum
  • :
  • Embedded List in WebX not scrollable
Community Menu
  • Forums
    • By Topic
        • EcoStruxure IT
          • EcoStruxure IT forum
        • Industrial Automation
          • Industry Automation and Control Forum
          • Alliance System Integrators Forum
          • Machine Solutions in the Digital Transformation
          • EcoStruxure Automation Expert / IEC 61499 Forum
          • Industrial Edge Computing Forum
          • Level and Pressure Instrumentation Forum
          • Modicon User Group
          • PLC Club Indonesia
          • SEE Automation Club Forum
          • Fabrika ve Makina Otomasyonu Çözümleri
          • Форум по промышленной автоматизации СНГ
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Forum
          • SCADA and Telemetry Devices Forum
        • Power Distribution IEC
          • Power Distribution and Digital
          • Power Standards & Regulations
          • Paneelbouw & Energie Distributie
          • Eldistribution & Fastighetsautomation
        • Power Distribution Softwares
          • EcoStruxure Power Design Forum
          • SEE Electrical Building+ Forum
          • LayoutFAST User Group Forum
        • Wireless Information Network Solutions
          • Instrument Area Network
          • Remote Monitoring
          • Tank Level Monitoring
          • Remote Data Collection
        • Solutions for your Business
          • Solutions for Food & Beverage Forum
          • Solutions for Healthcare Forum
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Forum
        • Healthcare
          • Solutions for Healthcare Forum
      • EcoStruxure IT
        • EcoStruxure IT forum
      • Industrial Automation
        • Industry Automation and Control Forum
        • Alliance System Integrators Forum
        • Machine Solutions in the Digital Transformation
        • EcoStruxure Automation Expert / IEC 61499 Forum
        • Industrial Edge Computing Forum
        • Level and Pressure Instrumentation Forum
        • Modicon User Group
        • PLC Club Indonesia
        • SEE Automation Club Forum
        • Fabrika ve Makina Otomasyonu Çözümleri
        • Форум по промышленной автоматизации СНГ
      • SCADA & Telemetry Solutions
        • Geo SCADA Expert Forum
        • SCADA and Telemetry Devices Forum
      • Power Distribution IEC
        • Power Distribution and Digital
        • Power Standards & Regulations
        • Paneelbouw & Energie Distributie
        • Eldistribution & Fastighetsautomation
      • Power Distribution Softwares
        • EcoStruxure Power Design Forum
        • SEE Electrical Building+ Forum
        • LayoutFAST User Group Forum
      • Wireless Information Network Solutions
        • Instrument Area Network
        • Remote Monitoring
        • Tank Level Monitoring
        • Remote Data Collection
      • Solutions for your Business
        • Solutions for Food & Beverage Forum
        • Solutions for Healthcare Forum
      • Food & Beverage
        • Solutions for Food & Beverage Forum
      • Healthcare
        • Solutions for Healthcare Forum
  • Blogs
    • By Topic
        • Industrial Automation
          • Industrial Edge Computing Blog
          • Industry 4.0 Blog
          • Industrie du Futur France
        • SCADA & Telemetry Solutions
          • SCADA and Telemetry Blog
        • Power Distribution IEC
          • Power Events & Webinars
          • Power Foundations Blog
        • Power Distribution NEMA
          • NEMA Power Foundations Blog
        • Power Distribution Softwares
          • EcoStruxure Power Design Blog
          • SEE Electrical Building+ Blog
        • Solutions for your Business
          • Solutions for Food & Beverage Blog
          • Solutions for Healthcare Blog
          • Solutions for Retail Blog
        • Community experts & publishers
          • Publishers Community
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Blog
        • Healthcare
          • Solutions for Healthcare Blog
        • Retail
          • Solutions for Retail Blog
      • Industrial Automation
        • Industrial Edge Computing Blog
        • Industry 4.0 Blog
        • Industrie du Futur France
      • SCADA & Telemetry Solutions
        • SCADA and Telemetry Blog
      • Power Distribution IEC
        • Power Events & Webinars
        • Power Foundations Blog
      • Power Distribution NEMA
        • NEMA Power Foundations Blog
      • Power Distribution Softwares
        • EcoStruxure Power Design Blog
        • SEE Electrical Building+ Blog
      • Solutions for your Business
        • Solutions for Food & Beverage Blog
        • Solutions for Healthcare Blog
        • Solutions for Retail Blog
      • Community experts & publishers
        • Publishers Community
      • Food & Beverage
        • Solutions for Food & Beverage Blog
      • Healthcare
        • Solutions for Healthcare Blog
      • Retail
        • Solutions for Retail Blog
  • Ideas
        • Industrial Automation
          • Modicon Ideas & new features
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Ideas
          • SCADA and Telemetry Devices Ideas
  • Knowledge Center
    • Building Automation Knowledge Base
    • Industrial Automation Knowledge Base
    • Industrial Automation How-to videos
    • SCADA & Telemetry Solutions Knowledge Base
    • Digital E-books
    • Success Stories Corner
    • Power Talks
  • Events & Webinars
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Technology Partners
  • Support
    • Ask Exchange
    • Leaderboard
    • Our Community Guidelines
    • Community User Guide
    • How-To & Best Practices
    • More
Join Now
How can we help?
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
51230members
Join Now
245444posts
Join Now

Embedded List in WebX not scrollable

Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Back to Geo SCADA Expert Forum
Ali80
Crewman Ali80 Crewman
Crewman
‎2019-12-02 05:48 AM
0 Likes
3
964
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-12-02 05:48 AM

Embedded List in WebX not scrollable

 

Hi all!!

 

Does anybody know the reason why an operator from a remote WebX Client can't control the navigation bar on the right side from an embedded list (up/down). If he try to shift the full event list (=embedded list) with the navigation buttons up/down then nothing happens. The list is like frozen. On the other side if I for myself try to move the embedded list down from the internet explorer 11 from my PC then it works. Why it works on my PC and not on the PC from the remote operator ??

 

I would be very glad if anyone had an idea what can be the reason. Thanks!!

 

Best regards

Alois

Labels
  • WebX
Share
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
3 Replies 3
geoffpatton
Lt. Commander geoffpatton
Lt. Commander
‎2019-12-02 09:13 AM
0 Likes
0
954
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-12-02 09:13 AM

Re: Embedded List in WebX not scrollable

I have never had this happen, but I would try deleting the ActiveX and reinstalling it on the Remote Operator's PC.

Share
Reply
BevanWeiss
Sisko BevanWeiss
Sisko
‎2019-12-02 12:06 PM
0 Likes
0
950
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2019-12-02 12:06 PM

Re: Embedded List in WebX not scrollable

When you say 'navigation buttons', you mean using the scroll bar right?

So clicking the up/down at the ends of the scroll bar don't work, how about trying to 'slide' the scroll bar?

 

What OS and browser are they using?

Are they using the browser on their local computer, or are they connecting via a Citrix/Remote Desktop service?

 

I have seen this issue when using Citrix, and it was a weird Citrix 'thing'.  Logging out and back into a new session fixed it each time it happened.

As @geoffpatton has mentioned, I would try to remove and reinstall the ActiveX control.

I would also have the user try a different computer, to see if it's profile based, or just computer based.


Lead Control Systems Engineer for Alliance Automation (VIC).
All opinions are my own and do not represent the opinions or policies of my employer, or of my cat..
Share
Reply
BevanWeiss
Sisko BevanWeiss
Sisko
‎2020-02-06 01:08 PM
0 Likes
0
773
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2020-02-06 01:08 PM

Re: Embedded List in WebX not scrollable

Did you solve this problem?  If Geoff's answer got you there, you could mark it as the solution, or provide additional detail as to how you resolved the issue and mark that as the solution.


Lead Control Systems Engineer for Alliance Automation (VIC).
All opinions are my own and do not represent the opinions or policies of my employer, or of my cat..
Share
Reply
Top Experts
User Count
sbeadle
Sisko sbeadle Sisko
188
BevanWeiss
Sisko BevanWeiss
52
AdamWoodland
Lt. Commander AdamWoodland Lt. Commander
16
JChamberlain
Lieutenant JChamberlain Lieutenant
16
AndrewScott
Lieutenant AndrewScott
15
See More Top Experts
Find a Service Provider
Find a certified partner to help you address your integration, installation, maintenance and project needs.
View all Providers
Support

Have a question? Please contact us with details, and we will respond.

Contact Us
FAQ

Look through existing questions to find popular answers.

Learn More
About

Want to know more about Exchange and its possibilities?

Learn More

Full access is just steps away!

Join Exchange for FREE and get unlimited access to our global community of experts.

Connect with Peers & Experts

Discuss challenges in energy and automation with 30,000+ experts and peers.

Get Support in Our Knowledge Base

Find answers in 10,000+ support articles to help solve your product and business challenges.

Ask Questions. Give Solutions

Find peer based solutions to your questions. Provide answers for fellow community members!

Register today for FREE

Register Now

Already have an account?Log in

About Us FAQ Terms & Conditions Privacy Notice Change your cookie settings
©2020, Schneider Electric