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Ecostruxure Power Design- Ecodial 4.9.4 FR New Release.

SESA623062
Crewman Crewman
Crewman
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Ecostruxure Power Design- Ecodial 4.9.4 FR New Release.

Hello Everyone,

We are happy to inform you that we have released the 4.9.4 FR for “Ecostruxure Power Design-Ecodial” .

The software.exe is downloadable from the following "Landing Page" :

Live updates is now available.

4 Comments
butandayusuf
Cadet

Halo, I am experiencing a challenge in Converting my Ecodial dwg to autocad. The Conversion server is returning an error. as below; Please help

 

An error has occurred while processing your request.
For any inquiries, please send us the stack trace below :

Exceptions message :
Generation of PDF or DWF file failed.

Stack trace :
at SchneiderElectric.Foliotage.Services.FolioWorkerRole.WorkerRole.DoConversion(ConversionRequest conversionRequest) in C:\BITBucket\foliotage-vs2019\Dev\Services\FolioWorkerRole\WorkerRole.cs:line 289 at SchneiderElectric.Foliotage.Services.FolioWorkerRole.WorkerRole.Run() in C:\BITBucket\foliotage-vs2019\Dev\Services\FolioWorkerRole\WorkerRole.cs:line 74

Inner exception :
One or more errors occurred.

Stack trace :
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait(TimeSpan timeout) at SchneiderElectric.Foliotage.Services.FolioWorkerRole.Model.CadGenerator.InitializeProgeCAD() in C:\BITBucket\foliotage-vs2019\Dev\Services\FolioWorkerRole\Model\CadGenerator.cs:line 152 at SchneiderElectric.Foliotage.Services.FolioWorkerRole.Model.CadGenerator..ctor(ConversionResult conversionResult, ConversionRequest conversionRequest) in C:\BITBucket\foliotage-vs2019\Dev\Services\FolioWorkerRole\Model\CadGenerator.cs:line 126 at SchneiderElectric.Foliotage.Services.FolioWorkerRole.WorkerRole.DoConversion(ConversionRequest conversionRequest) in C:\BITBucket\foliotage-vs2019\Dev\Services\FolioWorkerRole\WorkerRole.cs:line 248

Genghiz
Lieutenant

Hello 

Thanks for reaching the Ecodial exchange forum. 

 

This is with respect to your query on the "ERROR message thrown for the DWG conversion of the Ecodial File."

 

Status : 

The product team has looked in to the possible scenarios. 

The request from the team is to give a try again, hoping that the issue get resolved. 

 

 

Suggestion:

If you have any specific issue on the same, then please do not hesitate to come back. 

 

Thanks & Regards, 

Ecodial Expert Support.

butandayusuf
Cadet

Halo Genghiz

 

I have tried several times but i am now unable to even receive feedback. Please help

 

Regards

Genghiz
Lieutenant

Hello 

Greeting for the day.

 

From your words, 

The team is able to understand that the 'converted file' (DWG) is not delivered to your email. 

Meaning; the DWG conversion is happening at the service level.

However, the email with the link to download the (DWG) file is getting BLOCKED some where in the journey.

 

Next Steps;

The team is trying level their best to resolve your problem; and trying to identify where this email delivery is getting blocked. 

 

Suggestion :

If you have any urgency, and If you can share with us the Ecodial File.

The team can get you the DWG conversion and deliver you personally.

 

Request : 

we have the following FORUM at which we would suggest you to reach for the experts support in future.