which APC UPS are supported if they do not display in DCE DDF catalog

[DCIM_Support]

This question was originally posted on DCIM Support by Darrin Troyer on 2019-04-09

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(CID:141272374)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-04-09

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Hi Darrin,

Almost all of the SNMP supported APC UPS units are covered by the "Smartups" DDF file. There should also be  Symmetra PX DDF for that line of units. Other DDFs may end up being used as DCE can use multiple scanner DDFs for each device. For instance, if you have an environmental component added to the NMC, it may use a DDF more specific to that feature.

If you have a specific concern about a specific UPS or sensor, please let us know what you're looking for,

Steve

(CID:141272605)

[DCIM_Support]

This comment was originally posted on DCIM Support by Darrin Troyer on 2019-04-09

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Good Morning Steve,

Thank you for your quick response, I appreciate it. I have four models that I would like to double check on for DDF support within DCE, and also need to purchase Network Management Cards. Our end goal here is to get them set up on our Network and managed within DCE.  Here are the specific models:

SUM1500RMXL2U

SUA3000RMT2U

SMT1500RM2U

SMT1000

I also have researched that the UPS listed above use the APC AP9630 UPS Network Management Card 2, is that correct?

Thank you for your assistance and time,

Darrin

(CID:141272755)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2019-04-09

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Hi Darrin,

All of those are supported by DCE and the SmartUPS DDF pre-loaded on the DCE system. AP9630 is the newer model Network Management Card (NMC) and is supported on most of our server level UPS units such as the ones you're talking about. The older AP9617/18/19 cards are also supported. Even older cards work for the most part but may have issues but we're talking about 10+ year old network cards. As long as they have Smart-UPS firmware (that's the default if you purchase an NMC outside of the UPS), they should be fine.

Thanks,

Steve.

(CID:141272757)

[DCIM_Support]

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