This answer was originally posted on DCIM Support by Stine Hansen on 2019-05-24
Hi Andres Alfredo Gonzales De La Cotera Herrera, thanks for posting!
You can search for and download DDFs here https://ddf.ecostruxureit.com/
If you don't find what you're looking for, you can request a DDF.
This comment was originally posted on DCIM Support by Andres Alfredo Gonzales De La Cotera Herrera on 2019-05-29
Hi Stine Hansen,
I downloaded the software, but is the correct name of the model UG40 / MP40 for my air conditioners?
Thank for your time.
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