This question was originally posted on DCIM Support by Ross Marshall on 2018-08-27
Where would I find this information? The Installation manual said to look here.
This answer was originally posted on DCIM Support by Justine Chester on 2018-08-28
The only 3rd party rack that can be used with the NBACS125 is Chatsworth GlobalFrame™ Cabinet.
If you can share which 3rd-party rack are you using, maybe we can investigate and review further their compatibility.
I hope this helps.
This answer was originally posted on DCIM Support by Ross Marshall on 2018-08-28
The rack is from RF Mote, and the models are: RFM-303083-US-19 and RFM-303059-US-19. I was able to get a drawing with dimensions of the doors, and the cut-out is the right size, then I was able to get a technical paper about their prox card reader handles. Their handles and APC's handles look exactly the same!
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