This question was originally posted on DCIM Support by Donnie Assoni on 2019-01-03
Please explain whether the status of these 2 accounts is in trial version or subscribed ?
because it has never been submitted subscribed or purchased devices
only try the 30 day free version
This answer was originally posted on DCIM Support by Charlotte Arroyo on 2019-01-03
I suggest you write firstname.lastname@example.org to get details on your account.
This comment was originally posted on DCIM Support by Donnie Assoni on 2019-01-04
thanks for the information
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