This question was originally posted on DCIM Support by johnhill7900 on 2017-04-12
I have lost the user name & password of DCE. My client has nothing regarding this. kindly help me for resolving that issue.
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-04-12
Please refer the below thread and see if it helps.
This comment was originally posted on DCIM Support by spezialist on 2017-04-12
Hi Balaraman Jagadeesan,
Your help link does not work, did you check?
With best regards.
This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-04-12
Oops! Here are the instruction to reset the client default password for DCE. These instructions will work on any version of StruxureWare Data Center Expert 5.1 of higher.
1. Hook up monitor/keyboard to ISXC or setup hyperterminal serial session.
2. Reboot ISXC (by cycling power)
3. Login within 5 minutes of ISXC reboot with the following username/password:
4. Follow instructions when prompted to reset apc admin user to factory defaults (i.e. apc/apc)
5.Login to the Central client with the apc/apc as admin user/password, goto Settings-Users and Device Group Access to change the Central's user and password specifically.
This answer was originally posted on DCIM Support by spezialist on 2017-04-12
Please try using the community forum search tool 😀. For example, here is a ready and proven solution: . And in more detail: .
I am always glad to help.
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