lost webmin details DCO 8.2.2

[DCIM_Support]

This question was originally posted on DCIM Support by mike sutton on 2019-01-28

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Hi I have a client running DCO 8.2.2 who has lost the Webmin password and more than likely there username as well i know we could recover them in earlier versions but that doesn't seem to work with Centos 7 has anyone got a workaround for this?? tried pressing e and editing the linux16 entry from "root ro" to "root rw init=/sysroot/bin/sh" then run  but still wont let me run the /etc/passwd cmd

I can log in using my user credentials but unable to sudo or run passwd as I've not got root access!

TIA

Mike

(CID:138810321)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2019-01-28

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Hi Mike,

Resetting user password  on the sever is described here:

Resetting user password on the DCO server

if you/customer do not recall the user name, after the step 4. (eg. 4. When you see Rescue Mount, press <return> and type chroot /mnt/sysimage.) type:

less /etc/passwd

and look for the created user name - in the following screen shot my test user "apc" is highlighted:

then continue the password reset for this user (per instructions)...

Kind regards

(CID:138810350)

[DCIM_Support]

This comment was originally posted on DCIM Support by mike sutton on 2019-01-29

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Hi Jef,

I have carried this out no problems thanks however now i cant access the web client or DCO Client i can ping the IP but when i try to log on it says connection refused!

is there anyway i can check services through the server?

Cheers,

Mike

(CID:138810988)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-01-29

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Hi Mike,

Perhaps (only guessing) the application is not ready yet.

Log in to server Webmin interface (https://<server IP>:10000), StruxureWare DC Operation > Status and see if the application is running.

Kind regards

(CID:138811001)

[DCIM_Support]

This comment was originally posted on DCIM Support by mike sutton on 2019-01-29

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It shows the following tried rebooting but no luck?

(CID:138811013)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2019-01-30

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Hi Mike,

I think in this case fast and reliable solution can be a clean installation of DCO and then restoring the latest "good" backup file.  Backup files are usually located in /data/backup folder.

PS: it is recommended to go for the latest version of DCO (currently 8.2.12)

Kind regards

(CID:138811341)

[DCIM_Support]

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