Created: 2020-06-15 04:18 PM
I was assisting a customer setting up Active Directory, following https://www.apc.com/us/en/faqs/FA299413
We added Bind user DN and password and checked the boxes next to the users to be enabled and set their access.
After logging out the local user, the customer is not able to log on with remote user credentials.
Looking at the server log file there is an error message saying user group service returned null.
what does this mean exactly? Since the remote user is not part of any groups.
WARN - User mbxxx1 configured for remote auth, but UserGroupService returned null
Created: 2020-06-16 07:45 AM
Not sure if you are using DCE version 220.127.116.11? If yes, you might want to check this out.
Created: 2020-06-16 09:18 AM
Thanks for the reply TJ, I forgot to mention it is 18.104.22.168 already.
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