This question was originally posted on DCIM Support by ieslt1 on 2016-04-11
the generator has snmp, as we can access it via web browser through the local network, i have tried adding it to DCE but it only fails, am i doing it wrong?
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2016-04-11
In order to discover a device or generator that supports SNMP, please make sure that the device is accessed via SNMP version 1 or 3, and the required device file transfer settings (such as Read community string name, SNMP version 1 is enabled on the Generator web interface, SNMP port 161 is open) are correctly set in DCE while discovering, and required Device Definition File(DDF) is added to show you the parameters of Generator.
Please email your DDF request to Multivendorsupport@apcc.com with the attached request filled form(form, Generator MIB file, SNMP walk) to receive the SNMP DDF file.
You will also need to make sure that the following ports are open for the device.
|SNMP||UDP||161||The bandwidth needed heavily depends on number of discovered devices, polling interval configured and alarm activity in the system.||SNMP Communication between discovered devices and DCE|
|SNMP (Trap)||TCP/UDP||162||Specified in device SNMP configuration||SNMP Communication between discovered devices and DCE|
|FTP||TCP||21||Used when device is discovered and DDF file transferred. The network requirements are low.||Transfer DDF files between devices and DCE|
|SCP||TCP||22||Used when device is discovered and DDF file transferred. The network requirements are low.||Transfer DDF files between devices and DCE|
There is also a Public APC K-base document/Video available that explains on how to discover an SNMP device in DCE. Please click here to view the K-base video. I hope this is useful.
This comment was originally posted on DCIM Support by Craig Oberg on 2016-04-11
Just because you can access a Generator in a WEB browser does not always mean it has SNMP. Kohler is a classic example of that. What generator and controller model is it?
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