This question was originally posted on DCIM Support by Fausto Baez on 2018-10-24
i have a PM5340 installed into my power room, but we want to integrate with a SWDCE 7.5 & SWDCO 8.2
This comment was originally posted on DCIM Support by Greg Sterling on 2018-10-29
First make sure your DCE server has been added to your DCO server as an external system using the procedure described here:
Once your DCE server is added to DCO you must associate the devices discovered by DCE to assets in DCO. The discovered DCE devices should appear in the unassociated assets list which appears when you click the "Planning-Device Association" button in the DCO desktop client.
This procedure describes that process in more detail.
Once association has been completed and your DCO solution saved it may take a little time for the measured power to appear in the power overlay in DCO. Its also possible the power meter DDF could need an adjustment if its not setup to share power data from DCE to DCO.
This comment was originally posted on DCIM Support by Stine Hansen on 2018-11-05
Hi Fausto Baez,
Did you solve your issue?
This answer was originally posted on DCIM Support by Jef Faridi on 2018-11-13
Additional to Greg's comments, if your "PM5340" device is able to provide power data to DCE, but may require certain DDF file(s) (I guess this might be the main issue here), then please post your device support request here: http://sxwhelpcenter.ecostruxureit.com/devices
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