This question was originally posted on DCIM Support by Md. Ashraf-ud-dowla on 2019-04-28
MY Symmetra UPS firmware version is 4.29.11. While updating other UPS, I have updated the NMC2 firmware to 6.5.0 which is not supported by this UPS version. Where can I find 6.08 version for NMC2?
This answer was originally posted on DCIM Support by Jackie Lehr on 2019-04-29
Hello Md. Ashraf-ud-dowla,
Here is an APC FAQ that indicates you should contact your local technical support to help you update the firmware for your Symmetra PX. https://www.apc.com/us/en/faqs/FA156157/
To contact support, go to http://www.apc.com/support/contact/index.cfm and select your country/region.
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