how can I find older firmware for NMC2 for Symmetra PX250?

[DCIM_Support]

This question was originally posted on DCIM Support by Md. Ashraf-ud-dowla on 2019-04-28

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MY Symmetra UPS firmware version is 4.29.11. While updating other UPS, I have updated the NMC2 firmware to 6.5.0 which is not supported by this UPS version. Where can I find 6.08 version for NMC2? 

(CID:143263427)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jackie Lehr on 2019-04-29

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Hello Md. Ashraf-ud-dowla,

Here is an APC FAQ that indicates you should contact your local technical support to help you update the firmware for your Symmetra PX. https://www.apc.com/us/en/faqs/FA156157/

To contact support, go to http://www.apc.com/support/contact/index.cfm and select your country/region.

 Best,

Jackie

(CID:143263705)

[DCIM_Support]

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