This question was originally posted on DCIM Support by Khor Gaik Beng on 2015-12-11
I have one new UPS as below, when I try to 'Add Device' from DCE 7.2.4 via SNMPv1, it fail to discovery by DEC, any idea?
I have verify, I can telnet and ftp to UPS and also check SNMPv1 is enable and I have reboot the UPS and DCE several time and it still fail
|Firmware Revision:||UPS 09.3 (ID18)|
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2015-12-11
There is a K-base: FA226273 explaining on how to troubleshoot the discovery issue. Please go through this document to resolve this issue.
I hope it helps.
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