duplicate association

[DCIM_Support]

This question was originally posted on DCIM Support by Mark on 2018-08-09

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I have a pdu showing in DCO as associated twice.

Removing and readding the association didn't fix it.

It doubles the total power values displayed.

Is there an easy way to fix this?

(CID:133369204)

[DCIM_Support]

This comment was originally posted on DCIM Support by Greg Sterling on 2018-08-09

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If you click the planning button and choose device association in the dco desktop client, then right click on the asset and select "show in navigation". If you then expand the asset entry in the navigation view should have an entry for each item associated to the asset. You can right click on each association item and select unassociate.

Regards

Greg Sterling

(CID:133369385)

[DCIM_Support]

This answer was originally posted on DCIM Support by Mark on 2018-08-09

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Hi Greg,

There is only one asset associated. Removing it and re-adding still produces the double up.

Mark.

(CID:133369638)

[DCIM_Support]

This comment was originally posted on DCIM Support by Greg Sterling on 2018-08-09

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Hmm. I would not expect to see the instance doubled unless there are actually two entries. When the device is unassociated and listed in the unassociated items view, if you view the properties on the unassociated device entry do you see the expected power values?

I assume when you mouse over the DCO asset after unassociating the device DCO shows you no power data?

Greg

(CID:133369641)

[DCIM_Support]

This answer was originally posted on DCIM Support by Mark on 2018-08-09

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when the association is removed it looks normal.

Might be a problem in DCE. I'll see what the DCE api shows for the device.

(CID:133369645)

[DCIM_Support]

This answer was originally posted on DCIM Support by Mark on 2018-08-13

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If I remove the one associated device, all data goes and there is nothing left.

If I add it back, it's data is duplicated again.

It may not be related, but there is another PDU I cannot associate to DCE, as it isn't in the unassociated list and I haven't been able to find it misplaced any where else yet.

(CID:133370254)

[DCIM_Support]

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