does dce support all apc ups

[DCIM_Support]

This question was originally posted on DCIM Support by Darrin Troyer on 2019-04-06

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(CID:141271736)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-04-06

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Hi Darrin. 

Not all APC UPS units support Modbus or SNMP. Some of the BackUPS models for instance. If the UPS doesn’t support the proper protocol, they still may be able to be added. If the UPS is supported by PowerChute Business Edition, that software, when installed in a Windows system that has the SNMP service running, can in turn be added to DCE. 

Thanks,

Steve. 

(CID:141271766)

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