dcimassets.schneider-electric.com export feature not working

[DCIM_Support]

This question was originally posted on DCIM Support by Garry Priestland on 2019-01-02

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The dcimassets.schneider-electric.com site is now up, but the export assets feature still does not work.  I get a new window with this error: -

Sometimes If I am lucky i get a CSV file (and the error) but it disappears very quickly before I can click on it. (using chrome) Firefox allows me to download the file)

It does appear in my downloads folder though.

It never works if i try to export all assets and seems to work for some of the asset groups.

Any chance of a fix for this please?

Thanks

(CID:137728853)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-01-03

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Hi Garry, 

I believe the engineers for this page are familiar with the issue but I'll forward this to them. There's nothing support can assist with here though as I have a similar issue when I try.

Steve

(CID:137729382)

[DCIM_Support]

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