This question was originally posted on DCIM Support by dreadmenot89 on 2018-05-15
data center operation 7.5.0 is not even loading into its home page. It says "unable to subscribe events. this is likely due to network issue. see http://www.dcimsupport.apc.com for information on which ports needs to be open and how to check it"
This comment was originally posted on DCIM Support by spezialist on 2018-05-15
Please show a screenshot of this problem. And then you will be helped here faster and better 😀.
This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-15
Assuming there are no network issues, then perhaps clearing the client temp files and/or reinstalling the client software might help.
However, DCO 7.5 is many versions behind and unsupported, so it is highly recommended to upgrade the product to 8.x as soon as possible.
This comment was originally posted on DCIM Support by dreadmenot89 on 2018-05-15
thanks for looking into this one. I'm attaching the screen shot in here.
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