This question was originally posted on DCIM Support by Everard Eduard on 2017-12-11
Some Colo users are unable to see equipment in the Equipment Library although it has been added to the Genomes.
Logged in as a DCO user I can see it in the Equipment Library.
This answer was originally posted on DCIM Support by Greg Sterling on 2017-12-11
The difference may be if you're logging in as a tenant user vs a DCO user. DCO users should see the customized genome catalog which is visible in the DCO desktop client.
Tenant users see the master library shipped with DCO. They do not see the customized library which is maintained by the colo provider.
This comment was originally posted on DCIM Support by Everard Eduard on 2017-12-12
This is not acceptable.
A few examples:
I see this as a bug.
This comment was originally posted on DCIM Support by Jef Faridi on 2017-12-13
I agree with Greg, that per design tenant users can see the Genome Library, and may not have access to the customized Genomes which is owned and maintained by the colo provider. However you are most welcome to post a feature request here: Feature requests
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!