This question was originally posted on DCIM Support by jean-claude WILSON on 2018-09-18
when i try to connect to DCO server with a desktop client ihave a message:
a new licence must be granted before continue to use this extra module.
i'm on the way to register the server with costumer licence
Thank you for your help
This answer was originally posted on DCIM Support by Jef Faridi on 2018-09-19
Apparently the temporary license(s) has been expired - to resolve the issue you would need to add valid license key(s). I guess that was what you wanted to do, right?
In DCO 8.x the license administration can be done via the web-client, eg. log in via web-client and go to Administration > Licenses, and then add your license key(s).
This comment was originally posted on DCIM Support by jean-claude WILSON on 2018-09-19
By the web-client, the problem was the same, because i needed to get the serial number to add valid licence. Finally a collegue told me to do it by the MAC-address instead of serial number.
And now things are going well, I registered my server and add valid licence.
Thanks for your help
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!