Wireless NetBotz 250 temperature sensors not showing on DCO 3D model?

[DCIM_Support]

This question was originally posted on DCIM Support by Thabo Maepa on 2018-08-31

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 Hi Team,

I've recently encountered an issue, i want to map temperature(wireless sensors) values on DCO, i did the association as desired.

 As you can see the association is done:

Association showing to be okay

My 3D model doesnt map out the measured values. what might be the cause of this?

Please assist

Regards

 Thabo 

(CID:134025172)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-08-31

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Hi Thabo,

As illustrated, perhaps your cooling plan is on "Nothing" or "Calculated plan":

Temperature sensors should appear when/if we switch to "Measured plan":

Kind regards

(CID:134025208)

[DCIM_Support]

This comment was originally posted on DCIM Support by Thabo Maepa on 2018-09-03

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Hi Jef,

That is not the case,  think it might have to do with the firmware of the sensors

(CID:134025487)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-09-03

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Hi Thabo,

But according your 2D screen-shoot, it seems the temperature sensor data is being displayed in DCO.

Kind regards

(CID:134025530)

[DCIM_Support]

This comment was originally posted on DCIM Support by Thabo Maepa on 2018-09-04

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Hi Jef,

The sensors are there on the 2D model, but on the 3D nothing shows up. 

Note: I'm Using a Netbotz 250

(CID:134026285)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-09-05

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Hi Thabo,

I've been running several tests since yesterday without any problem, wondering if it is possible to ask for a copy of your backup file so I can test it locally? I will send you an invite to my =S= box, so the data safely can be shared with me (if you would), thanks.

Kind regards

(CID:134026948)

[DCIM_Support]

This comment was originally posted on DCIM Support by Thabo Maepa on 2018-09-14

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Hi I finally found my mistake, i discovered the Netbotz 250 as instead of SNMP. 😀

(CID:134032141)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-09-15

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Hi Thabo,

Great!, many thanks for the update.

Kind regards

(CID:134032365)

[DCIM_Support]

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