This question was originally posted on DCIM Support by jjonkman on 2016-02-02
I have configured my device to email me temperature threshold warnings every 5 minutes for up to 5 times. I saved the configuration, but it sends me emails every 1 minute and it never ends. Am i doing something wrong?
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2016-02-03
I would suggest you to verify if you have enabled correct Severity levels. In case if you have enabled Informational event as well, you may get an email alerts.
I would suggest to verify the settings to see if the settings as per your requirement.
If repeat at an interval of 2 minutes and until condition clears, you will get an email alerts every 2 minutes until alarm clears.
I also request you to make sure that the Netbotz 200 appliance firmware is the latest version. This K-base document can help you to upgrade the firmware of the appliance.
K-base ID: FA156047
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