Update DCE Ver 7.7.0, 7.7.1 and 7.8.0

[DCIM_Support]

This question was originally posted on DCIM Support by Fabio Díaz on 2020-01-20

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Hi

I have a virtual DCE version 7.6.0.

I have to update it to version 7.7.0, 7.7.1 and 7.8.0

When I update 7.7.0 (which is mandatory),that update starts very well but never ends (the database is small).

I have waited more than 24 hours, I have to restart it manually, remaining in the same version 7.6.0 

What can you recommend me?

Greetings.

(CID:153944259)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2020-01-21

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Dear Fabio Díaz,

Please show a screenshot of the web interface at which stage the update stops and lasts forever.

With respect.

(CID:153944418)

[DCIM_Support]

This answer was originally posted on DCIM Support by GavOB on 2020-01-21

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I would recommend opening a support case with your local APC By Schneider Electric support team so that we can analyse the logs from the upgrade.

-Gavan

(CID:153944508)

[DCIM_Support]

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