This question was originally posted on DCIM Support by Fabio Díaz on 2020-01-20
I have a virtual DCE version 7.6.0.
I have to update it to version 7.7.0, 7.7.1 and 7.8.0
When I update 7.7.0 (which is mandatory),that update starts very well but never ends (the database is small).
I have waited more than 24 hours, I have to restart it manually, remaining in the same version 7.6.0
What can you recommend me?
This comment was originally posted on DCIM Support by spezialist on 2020-01-21
Dear Fabio Díaz,
Please show a screenshot of the web interface at which stage the update stops and lasts forever.
This answer was originally posted on DCIM Support by GavOB on 2020-01-21
I would recommend opening a support case with your local APC By Schneider Electric support team so that we can analyse the logs from the upgrade.