Unplugging and plugging NetBotz sensors ?

[DCIM_Support]

This question was originally posted on DCIM Support by Momen Samy on 2019-01-13

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Hi,

I have noticed that when i unplug and plug any sensor (Temperature/Humidity) - even for a few seconds - from NetBotz-570, the NetBotz see it as a new sensor with the default configuration (Sensor name/Alarm thresholds/...etc.), and i have to re-configure it again to change the sensor name and alarm threshold.

Is this the case with anyone else?

(CID:137732077)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-01-13

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Dear Momen Samy,

As far as I understand, the number of the universal sensor port does not change (sensor unpluged and pluged to the same sensor port)? Did I understand you correctly?

I have never encountered such a problem, but it is interesting to know with what models of sensors you experimented and which firmware version in your NetBotz-570?

For a begin, I would recommend updating the NetBotz-4.x firmware to the current version v.4.6.3.

With respect.

(CID:137732118)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-02-09

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Dear Momen Samy,

Tell us, please, did you solve your problem or not?

With respect.

(CID:139693968)

[DCIM_Support]

This comment was originally posted on DCIM Support by jan voorsluys on 2019-02-14

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I wouldn't upgrade to v4.6.3 if you are using email notification. see K-base FA365716.  I down graded to 4.6.2 and the email notification worked fine.

(CID:140217219)

[DCIM_Support]

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