This question was originally posted on DCIM Support by Thomas Cunningham on 2017-10-10
This comment was originally posted on DCIM Support by spezialist on 2017-10-11
Hi Thomas Cunningham,
Your problem can be solved more quickly if you share with us several screenshots and describe it in more detail.
This comment was originally posted on DCIM Support by Jef Faridi on 2017-10-12
Hi Thomas (Thomas Cunningham)
Wondering if the issue is resolved, if not could you please add some description, details and possibly screen capture(s) illustrating the issue, thanks.
This answer was originally posted on DCIM Support by Jef Faridi on 2017-10-13
Not certain if the issue is related to user login, blocked/locked user (due to mis-typed password attempts)? then user can login (with correct password) at least after 11 minutes, or you might want to log in (as administrator) and "RESET PASSWORD" for your user:
If that's not the case, please feel free to comment and add details, thanks.
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!