This question was originally posted on DCIM Support by Yang Gao on 2019-10-16
We have two stand-alone DCE severs which are polling same devices. I noticed that sometimes the two servers got different data from the same device.
The device is a circuit breaker which communicates with DCE in MODBUS via a power meter gateway. Both servers monitor the breaker state. One server reports the breaker is in OPEN state while another server reports the breakers is in CLOSE state . I tried Request Device Scan and nothing changed.
I tried to deleted the device and add it again, the server then reported correct state.
This comment was originally posted on DCIM Support by Kyle Story on 2019-10-16
Same DDF version Files on both Servers?
This comment was originally posted on DCIM Support by Yang Gao on 2019-10-16
yes, same DDF version files on both servers.
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!