Tips to create DCE Server USB Restore Key on Windows 10 OS

[DCIM_Support]

This question was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-09-06

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Here are some of the tips to create the USB Restore key for Struxureware Data Center Expert Hardware appliances. 

DCE server can be restored with help of DCE backup file by using the USB restore key if there was any issue or due to inaccessibility of DCE client. 

Here is the procedure to create the USB key on Windows OS. 

Refer the K-base document ID: FA321728

URL: http://www.apc.com/id/en/faqs/FA321728/

Windows
1.After downloading the restore iso file above, insert a 2GB (or larger) USB key into your system.
2.Extract Windows USB key Generator to a temporary directory.
3.Open a command prompt to the temporary directory and run mkDCExpertRestoreUsbKey.bat <iso image filename>.
◦Example: mkDCExpertRestoreUsbKey.bat c:\tmp\restore-7.4.3.5.iso

4.Answer the prompts as appropriate.

In case if you are facing problem in creating the USB key on Windows 10 OS, please follow the below recommendations. 

• Recommended to use 4GB pen drive or USB drive
• Make sure that the Pen Drive is in FAT format

In case if you are getting an error message at the end of restore key process as shown below in the screen shot, then follow the suggested troubleshooting steps. 

Fix: 

Once you start the cmd in administrator mode, you will have the following screen.

To change the directory from system32 to the folder where you have the restore and usb installer file..type the following as shown in the below screen shot

I hope this helps. 

Regards,

Bala

(CID:124523978)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-09-11

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Hi Bala, thanks for sharing!

Kind regards Ditte

(CID:124525717)

[DCIM_Support]

This comment was originally posted on DCIM Support by Vilasinee Suttivarinkul on 2018-12-04

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Wow it's very helpful to me. Thank you so much Bala. You are gorgeous!

(CID:137107329)

[DCIM_Support]

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